Shipping policy
Shipping Policy:
At Imagiscents, we strive to provide our customers with the best possible shipping experience. Please read the following policy carefully to understand our shipping procedures and guidelines.
1. Shipping Methods:
We offer a variety of shipping methods to cater to your needs. These methods include standard shipping, express shipping, and overnight shipping. The availability of each method depends on your location and the shipping service providers we work with.
2. Processing Time:
We aim to process and ship all orders within 3 business days. Please note that this time frame may vary during peak seasons or promotional periods. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Costs:
Shipping costs are determined based on the weight, size, destination, and chosen shipping method. The exact shipping cost will be calculated and displayed at checkout before you finalize your purchase.
4. Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on the respective courier's website.
5. Delivery Time:
Delivery times depend on the shipping method chosen and the destination. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or customs delays.
- Standard Shipping
- Express Shipping
- Overnight Shipping
6. International Shipping:
We currently do not offer international shipping at this time.
7. Address Accuracy:
It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address before submitting your order to avoid any issues or delays in delivery.
8. Order Modifications and Cancellations:
Once an order has been placed, it may not be possible to modify or cancel it. If you need to make any changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been processed or shipped already.
9. Lost or Damaged Packages:
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping service provider to resolve the issue and ensure you receive a satisfactory resolution.
10. Returns and Exchanges:
For information on our returns and exchanges policy, please refer to our dedicated Returns Policy page on our website.
If you have any further questions or require assistance with your shipping, please don't hesitate to contact our customer support team. We are here to help!
At Imagiscents, we strive to provide our customers with the best possible shipping experience. Please read the following policy carefully to understand our shipping procedures and guidelines.
1. Shipping Methods:
We offer a variety of shipping methods to cater to your needs. These methods include standard shipping, express shipping, and overnight shipping. The availability of each method depends on your location and the shipping service providers we work with.
2. Processing Time:
We aim to process and ship all orders within 3 business days. Please note that this time frame may vary during peak seasons or promotional periods. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Costs:
Shipping costs are determined based on the weight, size, destination, and chosen shipping method. The exact shipping cost will be calculated and displayed at checkout before you finalize your purchase.
4. Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on the respective courier's website.
5. Delivery Time:
Delivery times depend on the shipping method chosen and the destination. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or customs delays.
- Standard Shipping
- Express Shipping
- Overnight Shipping
6. International Shipping:
We currently do not offer international shipping at this time.
7. Address Accuracy:
It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address before submitting your order to avoid any issues or delays in delivery.
8. Order Modifications and Cancellations:
Once an order has been placed, it may not be possible to modify or cancel it. If you need to make any changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been processed or shipped already.
9. Lost or Damaged Packages:
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping service provider to resolve the issue and ensure you receive a satisfactory resolution.
10. Returns and Exchanges:
For information on our returns and exchanges policy, please refer to our dedicated Returns Policy page on our website.
If you have any further questions or require assistance with your shipping, please don't hesitate to contact our customer support team. We are here to help!